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Driving Enterprise AI  Transformation

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iSentric empowers enterprises to take the leap forward into an innovative and opportunity-filled future fueled by AI

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Connect Smarter, Reach Further

Transformative Growth Powered By Enterprise AI Solutions

iSentric’s messaging platform, integrated with AI solutions to enhance efficiency, reduce costs and improve customer experiences.

Key Features of iSentricAI Omnichannel Customer Engagement

Launch and deliver AI-driven interactions across various channels. Whether it’s a new product announcement or urgent alerts, our AI-enhanced messaging gets your message noticed.

Hyper-targeted audience segmentation

Create a cohesive visual identity that resonates with your ideal audience and reinforces brand recognition.

Automated delivery optimization

Ensure every event leaves a lasting impact through automated delivery paired with strong, consistent branding.

Scalable to millions, managed with ease

Provide expert insights that empower you to scale confidently while staying in control.

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AI Omnichannel Chatbots & Agents

Engage with customers across languages and at the right time through the deployment of AI-powered omnichannel, multilingual chatbots and virtual agents

ServicesTrack Record of iSentric

22 Years of Innovation

Leading BNPL, Mobility2U & enterprise AI platform

Regional Presence

Headquarters in Kuala Lumpur, Corporate HQ
in Australia

Serving MNCs banks, insurers, and GLCs across Southeast Asia.
Clients
0 +
Secure digital messaging with high-volume of customer engagements
Messages Annually
0 M+

FAQ

 iSentric focuses on delivering fintech-driven digital engagement solutions that help businesses connect, engage, and transact with their customers. We specialize in chatbot platforms, omnichannel messaging, white-label e-wallet systems, CRM integration, and loyalty program management for banks, telcos, and enterprises in Southeast Asia.

We offer end-to-end digital solution consultation, including:

  • Chatbot strategy and deployment

     

  • Omnichannel engagement setup (WhatsApp, FB, Webchat, etc.)

     

  • White-label e-wallet development

     

  • System integration for CRM, ERP, and loyalty platforms

     

  • Digital transformation planning for businesses

Yes, our chatbot solution is fully customizable to suit banking, telco, insurance, retail, and more. It supports multilingual conversations, flexible workflows, and integration with your existing systems.

Yes. All of our platforms are built with API-first architecture, making them easy to integrate with your current systems like CRM, ERP, or third-party tools. We also offer custom integration support.

Yes, our e-wallet solutions comply with Bank Negara Malaysia (BNM) and other regional guidelines. We focus on data security, KYC compliance, and regulatory reporting.

We serve financial institutions, telcos, retailers, and digital startups across Malaysia and Southeast Asia. Our clients use iSentric to digitize customer engagement, automate workflows, and grow with fintech.